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Hospitals and Medical Centers
Case Study

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One of the largest regional multi-disciplinary medical centers, with over 28 different departments and over 50 out-patient clinics, offering advanced services in most specialties and over 1,000-bed capacity treating hundreds of thousands of patients per year.
The center employs over 5,000 workers (doctors, nurses, paramedical staff, and administrative and maintenance personnel).

Customer Profile

Recent changes in the Medical Device Regulation (MDR) in the classification of medical software products, required new principal and supportive responsibilities for the medical centers and hospitals operations teams.

Strengthen the resilience of multiple workstations such as operations rooms, medical imaging systems, EMR systems, and X-ray machines.

Attend the PACS continuity challenge. A picture archiving and communication system (PACS) is a medical imaging technology that provides economical storage and convenient access to images from multiple modalities (source machine types). The team is required to provide a swift recovery path in case the PACS infrastructure faces unexpected operation interruption from the infrastructure malfunction or a malicious cyber-attack.

Customer’s Challenges

14 CRUs attending the medical center selected departments (phase A), including labor/delivery and some surgery rooms, providing 30-second automated restoration capability.
In addition, 8 CRUs address the PACS infrastructure.

3 CRUs attend the organization's backup system, ensuring the operational continuity of Electronic Medical Records (EMR).

Starts preparation to phase B - increasing to 90 CRU devices to cover most critical workstations and expanding to more systems.

Attending the unique medical operations’ infrastructure (e.g., CT, X-Ray, etc.) alongside IT infrastructure (Windows-based servers).

Automatic, frequent backup procedure with simple and straightforward recovery procedure allows medical center personnel to perform recovery with one click.

The Solution


Cross medical center simple and intuitive backups and recovery solution - The capability to recover multiple workstations at once.

Complying with the Medical Device Regulation (MDR) and meet Health Services (xHS) agencies’ guidelines regarding operational continuity andcyber protection.

Providing operational continuity for the PACS systems.

Full visibility on backup status- single-point monitoring with seamless deployment.


Attending the new MDR requirements was one of the tasks I was trying to promote recently and when the Salvador Tech team approached with their innovative technology, they helped in attending it easily. 

- Shaarei Tzedek Medical Center

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